AuraGo · Support
Get in Touch
We're a small team and we read every message. Whether you have a billing question, a privacy request, or just want to talk about Go — reach out below.
General Support
Help & Questions
SGF upload issues, analysis questions, account access, anything about how AuraGo works.
[email protected]
Billing & Credits
Payments & Refunds
Credit purchase issues, refund requests, duplicate charges, Stripe receipts.
[email protected]
Legal & Privacy
Data Requests
PDPA/GDPR data access requests, data deletion, privacy policy questions, account deletion.
[email protected]
Partnerships & B2B
Dojo & Academy Plans
Go schools, tournament organizers, coaching platforms — ask about our org plans.
[email protected]
Business Name
AuraGo
Business Address
Bangkok, Thailand
Product / Website
Primary Contact Email
Legal Documents
Payment Processor
Stripe (PCI-DSS Level 1)
We never store card data.
We never store card data.
Typical response time: within 24 hours on business days (Monday–Friday, GMT+7)